Financial Services

FINANCIAL SERVICES: 'NEW GENERATION' INSURANCE SERVICE PROVIDER

Sabancı Financial Services Group holds a strong company portfolio in life, non-life, and health sectors in Türkiye. They support robust distribution channels with customer-centric innovative products and continuously enhance their digital capabilities. With industry-leading capabilities such as Customer Centricity, Data and Analytics, Digital Competence, and Smart Processes, they are positioned as a 'New Generation' insurance service provider.

Wide Distribution Network Reaching 6+ Million Customers

Aksigorta and Agesa serve over 6 million customers through a robust and extensive distribution network. This network includes the industry's largest direct sales team, agents, brokers, digital channels, and a strong bancassurance network established with Akbank.

Over the past five years, these companies have expanded their distribution network by over 50%. They provide service through approximately 4,000 affiliated agents, which constitute about 20% of the total agent network of all insurance companies in Türkiye.

Agesa: Market Leader in Life Insurance and Private Pension Plans According to Fund Size

Agesa offers a wide range of funds and fund advisory services within individual and group pension plans to meet individuals' savings and accumulation needs. It also provides life insurance products to safeguard individuals and families against unexpected risks in life. With approximately 1,842 employees, Agesa offers innovative products in "individual pension," "life insurance," and "personal accident insurance" fields to its 4.2 million customers. Acting with a focus on customer-centric and experience-layered service on all channels, Agesa is recognized with numerous international and national awards as a company making a difference in the sector.

Agesa Website

Aksigorta: Customer-Centric Innovative Vision in Non-Life Insurance

Since its establishment, Aksigorta has been operating with a customer-focused and innovative vision, continuing its path with strong steps supported by its experience and knowledge. Providing a wide service network to individual and corporate customers, Aksigorta collaborates prominently with 10 regional offices, 743 employees, over 3,600 independent agents, 704 Akbank branches, 134 brokers, and nearly 6,000 affiliated institutions, placing customer satisfaction at the forefront.

Following the partnership between Sabancı Holding and Belgian Ageas, the company has enhanced its brand awareness and focuses on "Next Generation Insurance" approach, emphasizing easy, streamlined, and accessible products and services.

Aksigorta aims to provide its customers with a unique insurance experience, not only during claims but as a lifelong risk partner. With its customer-centric approach and innovative mindset, the company continues to maintain a leading position in the industry by introducing a new perspective to insurance.

Aksigorta Website

Medisa: A New Era in Health Insurance

Established in August 2022 as part of the strategic health investments of Sabancı Group and Ageas, Medisa has commenced its operations after completing infrastructure investments and system developments. Medisa combines digital health and insurance capabilities to provide policyholders with a 360-degree health experience through its 'private health system.'

Medisa aims to offer customers a comprehensive experience by integrating health insurance with telehealth, healthy living, and disease management. The company has initiated a strategic partnership with Aksigorta to leverage the customer and distribution channel strengths of Group Financial Services in order to grow and become one of the leading companies in the insurance sector in digital transformation in the coming period.

Medisa Website